1. Operator
Company name: HEARTWING MEDIA LTD.
Place of registration: Republic of Cyprus.
Company registration number: HE 499988.
Office address and address for correspondence: 25 Voukourestiou Street, Neptune House, 1st Floor, 3045 Limassol, Cyprus.
HEARTWING MEDIA LTD operates the Gina Heartwing services at www.ginaheartwing.com, ginaheartwing.com and play.ginaheartwing.com. These details identify the operator; they are not a representation that the service holds an educational, medical, gambling or financial-services licence.
2. Contact
Customer support and purchases: support@ginaheartwing.com.
Privacy and personal-data requests: privacy@ginaheartwing.com.
Legal matters and intellectual-property notices: legal@ginaheartwing.com.
3. Copyright and permitted use
© HEARTWING MEDIA LTD and its licensors, as applicable. All rights reserved except those licensed expressly or available under law. The Services include protected software, characters, stories, illustrations, music, recordings and other materials. The Terms explain personal and family use. Copyright statements do not claim ownership of third-party material or rights unavailable under applicable law.
To report alleged infringement, identify the relevant work, your authority to act, the exact location of the disputed material, the basis of the complaint and contact details. Provide an accurate, good-faith account and avoid unnecessary personal information. We may request clarification and take appropriate lawful action. This contact route does not limit statutory notice procedures or recourse to courts.
4. Applicable documents
The Terms of Service and Purchases and Refunds Policy govern the relevant services and orders. The Privacy Policy, Cookie Policy and Children and Parents Notice explain information practices. Cyprus law applies subject to mandatory consumer and other rights. The relevant legal framework includes the GDPR, Cyprus Law 125(I)/2018, the Consumer Protection Law 112(I)/2021 as amended, the Digital Content and Digital Services Law 155(I)/2021, and applicable electronic-commerce and electronic-communications law.
5. Versions and communications
The effective date and version identify each policy. Copies can be saved or printed. We provide required contractual communications on a durable medium. A posted legal notice does not replace individual notification or consent where law requires it. Company particulars must be kept current and displayed consistently across our websites, checkout, invoices and contractual correspondence.